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About Us
25 years of excellence

 

Welcome to My Printing Room

– a MyGroupSolutions company

 

We are a trusted Toshiba Partner and Ricoh Core Partner bringing our customers full print management hardware and software solutions throughout the UK.
 
For you, our access to Toshiba and Ricoh (market leaders in print/photocopier technology) means we are the helping hand from an established and trusted local supplier bringing the latest print innovation from these market leaders directly to your business.
 
Customer service is very important so the support for our devices comes directly from the manufacturer with access to nation-wide support teams dedicated and highly-skilled engineers ready to assist you with breakdowns and service calls.

 

Mission statement

Over 25 years we have built a reputation for quality and outstanding customer service provided by a friendly hardworking team that we are fiercely proud of, and have worked with for many years. Our aim remains to be ‘the best company’ you will ever work with and we believe that the Toshiba and Ricoh range that we offer is the best equipment in the marketplace. It is our mission to provide this to you alongside clear and transparent pricing along with great account management both at point of sale and on an ongoing basis.

 

 

Our story

25 years of excellence

MyGroupSolutions was created in our 25th Anniversary year to incorporate all of our products and services under one umbrella; operating under the same ethos of knowledge, quality products and the best support. We have within our team a wealth of industry experience and offer skilled account management both at point of sale and on an ongoing basis, throughout the Group.

My Mailing Room is home to all things mailing and was formed in 1995 solely supplying franking machines as one of Francotyp-Postalia’s original UK dealers. This longstanding relationship with FP has grown and My Mailing Room have been their top dealer of 2015, 2016 2017, 2018 and 2019.

Over the years more products and services have been added and we now offer a complete mailing range supported by industry experienced Account Managers.

Our depth of knowledge and close partnership with the leading mailing manufacturers ensures the best equipment and prices whilst also getting outstanding support.

My Printing Room is the printing arm of our group. My Printing Room grew and expanded into bigger premises in Greenhithe, Kent in 2013. Since then My Printing Room has become a trusted Toshiba Partner and Ricoh Core Partner bringing our customers full print management hardware and software solutions all across the UK.

For our customers, our access to Toshiba and Ricoh (who are market leaders in print/photocopier technology) means My Printing Room are the helping hand from an established and trusted local supplier bringing the latest print innovations from these market leaders directly to your business.

My Group Security supply and support the latest technology security products including x-ray postal scanners, handheld and walkthrough metal detection and trace detectors. These devices will protect your organisation's staff, premises and events from threats in letters, packages, bags or concealed on persons.

Originally started as mailroom security specialists our highly trained team now offer professional advice, equipment and ongoing support for any organisation concerned about safety and security.

In addition to the security products our team also offers onsite Threat Assessments and advanced training courses.

Meet the team

 

Steve Rogers

Managing Director

Steve Rogers started the company in 1995 having previously graduated from London University and spending 6 years working for Pitney Bowes. His philosophy is that you want to inspire people and customers to want to work with you and treat them well enough that they want to stay with you. Outside of work he foolishly continues to play football and as a paid-up member of the Barmy Army has watched England play cricket round the world for the last 30 years.

 

Steve Streeter

Print Management Consultant

Steve or ‘Streets’ as he is affectionately known by all actually gave Steve Rogers his first job in 1988 working at Pitney Bowes. Steve Streeter spent many years there rising to the position of national Sales Director before joining us in 2007. Originally a franking machine specialist Streets took on the challenge of setting up our My Printing Room brand from scratch in 2013. Under his expert guidance this has swiftly become a fundamental part of our business and he is now the guru of our printing knowledge. A bear of a man he is in fact one huge big softie and he is scared of spiders and extremely ticklish.

 

Deanna Turner

Print Consultant

Deanna or ‘Dee’ originally joined straight from school as an office junior and knows the workings of every department inside out. In 2015 she moved into our printing team and is a fountain of all knowledge. Always bright and positive combined with an amazing energy; Deanna is the consummate professional and can be depended on for outstanding customer service. She is mother to 2 adorable daughters, goes to the gym most days and still somehow appears to find the time to go out most nights. Also carries the highly responsible title of office social secretary.

 

Claire Smith

Print Consultant

Claire Smith joined our printing team in January 20 having taken a career break to raise her family. Super energetic, she has taken over our customer care as well as supporting our sales team. An ex footballer, Claire is also an excellent singer having won a talent show with her rendition of S Club 7’s hit ‘Reach for the stars’. Music’s loss is our gain.

 

Chloe Randle

Customer Support

Chloe left her job as a carer to join our admin team and some might say her role has never changed. Has taken over our printer service centre and is the smiling face of our company you are most likely to speak to on the phone. Superb bubbly personality that constantly has the office in tears with her observations on life. When not working Chloe is probably working! At her weekend job running the bar at her local football club.

 

Marie Davenport

Accounts

Marie Davenport originally joined us as maternity cover for Carly but loved us so much that she insisted on staying. Jack of all trades and master of them all Marie combines her accounts work with heading up our service, holidays, sickness, health and safety and most contentious of all heating monitor! She appears now to have moved onto recruitment having persuaded her daughter to join us. Outside of work Marie can usually be found either running or drinking wine and having entered the Bordeaux marathon is hoping to combine the two together.

 

Tim Pile

Office Manager

Every business should have a Tim – joined originally on work experience and has done just about every job in the company. Tim is in charge of most things but specifically website, marketing, CRM and IT. First in the office and last out at night he knows the answer to just about everything. Apparently we are led to believe he goes home occasionally to his wife and two lovely children (who are hopefully scheduled to join the company around 2030!).

 

Saffron Beesley

Consumables and Administration

Saffron Beesley joined us from a return to work scheme and Is our process and procedures specialist. Saff looks after our order processing and general administration as well as her favourite hobby of office Grammarian- known to fly into a rage at the sight of a misplaced semi colon she has been responsible for spellchecking this website so if any errors our spotted these should be directed at her. Having reached her 30’s Saffron has officially declared herself to be an adult.

 

Cece

Office Dog

Cece is arguably the cutest member of the team (although Streets disagrees!) Cece is in charge of office security and also at times shredding! Without a doubt the most enthusiastic about meetings although has a tendency to drift off if they go on for too long. Outside of work Cece enjoys walking, sleeping and eating food (preferably someone else’s). Many dogs have owners but Cece firmly believes that she has staff.

 

 

Desktop Devices
  • Full print, copy, scan and fax functions but small enough to sit on a desk
  • Colour and Black & White options
  • Great when you have limited space
  • Low cost per print which includes full and all inclusive service
  • Includes delivery, installation and connectivity to your network or PCs.
Multifunctional Devices
  • Still called Photocopiers these machines print, scan and copy with extra finishing options
  • Compact, floor standing devices
  • Robust, reliable and capable of handling high print volumes
  • High quality and affordable printing along with full support, all-inclusive contracts and service direct from the manufacturer
  • Includes delivery, installation, training and connectivity to your network or PCs.
About us

We’ll be your helping hands in supporting you to choose the right machine from an extensive [and latest technology] product range that has every feature available. From needing a single printer to multiple machines our friendly team is ready to support you. Meet our team.

What our Customers have to say:
  • Having taken the decision in sourcing a new photocopier to go with My Printing Room we have been very pleased with the machine and the print quality. We were well informed and everything was explained clearly. Our account manager Steve Streeter kept us well informed through the whole delivery and installation process and continues to keep in contact.
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    Sarah
  • We have had our Ricoh MP C4503 since January 2015 and we have been delighted with the machine's performance, the print quality and that it is easy to use. We are also extremely happy with the levels of service we have received from installation and training, to booking an engineer and everyday requirements such as ordering replacement toners with a single point of contact which makes it easier for me.
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    Farida
  • When we met with Steve, everything was explained thoroughly and we were given a good range of options. Delivery of the machine was prompt, with plenty of support available for the technical preparations in the lead-up. The transition was made clean, tidy and easy. We have since had no issues and regular contact has been maintained by Steve. We could not recommend highly enough.
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    Lisa
  • We switched to My Printing Room this year replacing 2 ink jet desk top devices to Toshiba multifunctional A3/A4 printers and have been very pleased with the quality of the products, levels of customer support and account management.
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    James